Our customers have experienced the results of the 10 basic laws to a success in life and business. We know that are some fundamental laws that contribute to business systems and people performance success.

The first is The Success Law of Focus:

Freedom Of Choice Understanding Success. This law simply states that knowing that 80% of your success comes from the right 20% strategic focus. In addition, that 80% goal achievement comes from the right 20% of tools. It is the time tested 80 / 20 Law.

Applying this law means separation of the vital few from the trivial many.

An increased ability to separate the essential from the non-essential will improve with practice, especially if that practice involves use of the actual data and not just “eye-balling” the situation. Once established this approach becomes a normal reaction to solving problems.

Examples of this law are found in:

  • 20% of the customers account for 80% of the sales volume.
  • 80% of the profit is achieved with 20% of the customers (not necessarily the same 20% as the ones who achieve 80% of the sales).
  • 20% of the advertising yields 80% of your campaign's results.
  • 80% of customer complaints are about the same 20% of your projects, products or services.

The second is The Law of Critical Few People Principles:

This follows the 80/20 law. Knowing what principles will keep you and your team aligned to your success edge is the foundational building block to personal and business and balance.

The third is The Law of Paradigms:

We know that the primary reason for resistance to change and improvement is the power of how we see the world based on paradigms. A paradigm is a self-imposed mental boundary made up of rules and regulations on what we think it takes to be successful by solving problems within that boundary.

You will not solve your current significant problems with the same minds and level of thinking that help create those problems.

The fourth is The Law of Asking the Right Questions:

Einstein stated that if you can ask the right questions, 80% of your problem is solved. So, what are the right questions to ask when setting out to achieve more personal and business success?

The fifth is The Law of Speaking With Data:

If you can’t measure it - you can’t manage it. People will not argue with their own data. Seek out good data and you will reduce the chances of being blinded by your own biases and the power of the halo effect.

The sixth is The Law of Customer Delight:

This states that to win and hold your share of the market, you must meet the critical to customer quality, cost, delivery and team morale issues.

The seventh law is The Law of True Value Added:

Value added is defined by the customer. Value added is best understood by asking such questions as:

  • What is it that the customer REALLY pays for?
  • Does the task add a real value added form or feature to the product or service?
  • Does the task enable a competitive advantage (reduced price, faster delivery, fewer defects)?
  • Would the customer be willing to pay extra or prefer us over the competition if he or she knew we were achieving higher value?

We know that 80% to 95% of all activities do not add value to what the customer REALLY pays for!

The eighth law is The Law of Value Velocity:

The velocity of success, the velocity of money, the velocity of new knowledge to application is inversely proportional to the number of “non value added things or waste” in the system and the amount of variation from standards of known success.

When you remove 50% of these non value added things or waste, you can increase the velocity of the flow by 200%.

The ninth law is The Law of Strategy Mapping:

Two of the top reasons for business failure is the inability of owners – managers to change focus as the business markets change. The second is the inability to clearly and concisely understand, develop, execute and communicate strategy.

A Keep It Simple SMART one page strategy map will help people see the cause effect relationship among those critical few principles, learning and innovation goals, internal efficiency goals, customer propositions and values and financial goals.

The tenth law is The Law of Continual Improvement - Kaizen:

Everyone wants to be better. Setting goals to improve one area per day in your personal and business life will result in 10 fold improvements in your long term success.

Contact us at success@qualityleadership.com